Privacy Policy

Dear Users,

IM Teams. (“IMT” or “we”) respects and protects the privacy of Users (“you” or “Users”). IMT will collect and use your Personal Information, generated from your use of imToken in accordance with this Privacy Policy (“Policy”).

IMT recommends that you shall carefully read and understand the whole contents of this Policy before your use of the product (“imToken”). Additionally, significant information including the Disclaimer is in bold form in this Policy. Definitions of key words in this Policy are consistent with those in the imToken Terms of Service of IMT.

IMT reserves the right to update this Policy online from time to time, and the new policy will immediately replace the older one once posted. In particular, if you do not accept the revised policies, please immediately stop your use of imToken. Your continuous use of imToken will be regarded as your acceptance of the revised policy. Furthermore, the revised policies will take into effect immediately upon being posted on imToken.

You acknowledge and accept that this Policy and other relevant rules apply to imToken and the DApps owned by IMT on imToken.

Information We Collect

We collect your information in order to provide the services you requested on imToken, and we highly value the protection for your privacy. We strictly abide by the principle of “lawful, justifiable and necessary” during our collection of your information. You acknowledge that, if you do not provide us with necessary information, your user experiences on imToken may be influenced.

We may collect your Personal Information, including but not limited to your mobile device information, operation records, transaction records and wallet addresses.

1.1 In order to satisfy your needs for specific services, we may collect your name, bank card number, telephone number (Mobile phone number registration method), email address (Email registration method), etc.

1.2 You confirm that your Wallet Password, Private Key, Mnemonic Words, Keystore on imToken (the decentralized solution) are not stored or synchronized on IMT’ servers. IMT does not offer the service to restore your Wallet Password, Private Key, Mnemonic Words or Keystore.

1.3 Apart from the foregoing provisions, when you are using specific function of imToken, we may give you special notification to ask for more Personal Information.

1.4 After you link to the third-party-developed DApps from imToken, your Personal Information will be collected and held by the third-party-developed DApps instead of being collected or held by imToken. When you fill in your Personal Information on a third-party-developed DApp, you should pay attention to the Terms of Use and Privacy Policy of the third-party-developed DApp. We are not accountable for any losses caused by your operation on the third-party-developed DApp.

1.5 We may collect your location information. For instance, when you utilize services related to location, we may record the location of your device to provide relevant services to you. GPS location information is considered sensitive personal data. If you decline to provide this information, it will not affect your use of other functions of this product or service, but it will only impact functionalities related to geographical location.

1.6 To the extent permitted by laws and regulations, IMT may collect and use following Personal Information without your prior consent or authorization:

a. information related to national security and national defense;

b. information related to public security, public health, significant public interests;

c. information related to criminal investigation, prosecution, trial and enforcement;

d. the Personal Information collected is publicized by yourself;

e. the Personal Information is collected from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;

f. the Personal Information is necessary to maintain the security and compliance of services, such as to detect or to solve the malfunction of products and services;

g. other circumstances prescribed by laws and regulations. We collect information in the following ways:

1). Information you give us. For example, you fill in your name, telephone number when submitting feedbacks, or you give extra information to us when you use our specific services.

2). we collect information during your use of imToken, including your mobile devices information and your operation records on imToken, etc.

How We Use Your Information

2.1 We may associate you with your wallet by the unique serial number of your mobile device.

2.2 We may promptly push important notifications to you, such as software update, update of Terms of Service and this Policy.

2.3 We offer you the “Touch ID” option in the “Settings” column of imToken to provide you with a convenient and safe way to manage your digital Tokens.

2.4 We deal with your feedbacks by using the Wallet Address and the mobile device information provided by you.

2.5 We may collect your Personal Information to conduct our internal audit, data analysis and research etc. to enhance our services.

2.6 According to imToken Terms of Service and other rules of IMT, IMT will manage and handle the use behaviors of Users through Users’ information.

2.7 We may use your information in accordance with laws, regulations and to cooperate with regulatory authorities.

How You Control Your Own Information

You are entitled to control your Personal Information provided to imToken:

3.1 You may import your other wallets into imToken through synchronization of wallets and you may export your wallets from imToken to other Tokens management wallets.

3.2 imToken will display the information of imported wallets to you. You may add or delete Tokens, transfer and collect Tokens using the “Assets” column.

3.3 You understand that you may handle the following operations in the “Me” column on imToken:

a. in the “Address Book” column, you may view and edit your “Contacts”;

b. in the “Settings” column, you may choose not to open “Unlock Setting”, which means you may refuse to use the verification service to enter imToken;

c. in the “Profile” column, you do not have to provide your name, telephone number, bank card number information. But if you wish to use specific services, you may need to provide the foregoing information;

d. in the “Help” column, you may submit any questions or suggestions for imToken at any time. We are glad to communicate with you to improve our services.

3.4 When we collect information from you for a specific purpose, we will ask for your consent in advance to which you are entitled to refuse. However, you understand that when you refuse to give such consent, you also give up the choice to use specific services provided by imToken.

3.5 You acknowledge that since blockchain is an open source system, your transaction records are automatically public and transparent in the whole blockchain.

3.6 You understand that after you link to the third-party-developed DApps from imToken, the imToken Terms of Service and imToken Privacy Policy will no longer apply. You are encouraged to carefully review its privacy policies and related terms of service before you start to use the third-party-developed DApps.

3.7 You are entitled to ask us to update, revise, and delete your relevant information.

3.8 We reserve the right to collect your information without your prior authorization or consent according to the Article 7 of Section 1 of this Policy.

Information We may Share or Transfer

4.1 The Personal Information collected by IMT for business and legal purposes

4.2 The Personal Information will not be sold, traded or transferred to the third parties without your consent.

4.3 The Personal Information may be disclosed to these entities if you agree to our disclosure of the personal information to strategic partners or related parties. These entities will only use your personal information for the purposes you have agreed to.

4.4 You agree that we may disclose or share your personal information to the following third parties:

a. service providers and data processors who represent us and provide services to us, such as KYC inspections, accounting, data processing or management services, website hosting, maintenance and operation services, mail information services, analysis services, and payment transaction processing, marketing, etc.;

b. IMT consultants and professional consultants (such as accountants, lawyers, auditors).

4.5 The Personal Information may be transferred to any other country for the above-mentioned purposes. IMT will obtain your consent and ensure that the recipient of personal information has the same level of personal information protection measures as IMT. If there is no personal information protection law applicable to the relationship between IMT and you in these countries or regions, we will sign a legally enforceable agreement with the receivers of personal information.

4.6 IMT will not share with or transfer your Personal Information to any third party without your prior consent, except for the following circumstances:

a. the collected Personal Information is publicized by yourself;

b. the Personal Information is collected from public information which was legally disclosed, such as news (lawfully reported), government information disclosure and other channels;

c. we may share your Personal Information with our affiliates only when necessary and to the extent permitted by this Policy;

d. in order to abide by applicable laws, regulations, legal procedures, and administrative or judiciary authorities, IMT will provide or implement this Policy to protect our or other parties' rights, assets or security;

e. in the case of mergers and acquisitions, if transfer of Personal Information is involved, IMT may require the receivers of Personal Information to be continuously bound by this Policy.

How We Collect Data Automatically

5.1 We use automatic data collection technology in the application. E.g:

a. cookies (or browser cookies). Cookies are small text files set by the operator of a website or application to identify your browser or device. We may use cookies on our apps to store and track information, such as the number and frequency of use of users, user distribution, and users' online preferences. Cookies do not capture information that can identify you, but the information they collect can help us analyze the usage of the application to improve your experience. You can turn off cookies in your browser settings. However, this may affect the functionality of the application.

b. network analysis. Web analytics is a method of collecting and evaluating the operation of visitors to web pages and mobile applications. This includes analyzing traffic patterns, such as determining the frequency of visits to certain functions of a website or mobile application, or to understand the information or services that visitors are most interested in. We use network analysis services provided by third-party tools.

How We Protect Your Information

6.1 If IMT terminates operation, IMT will stop the collection of your Personal Information in time, post the announcement on imToken and delete or anonymize your Personal Information held by us within a reasonable period.

6.2 To protect your Personal Information, IMT may adopt data security techniques, improve internal compliance levels, provide security training for our staff, and set security authority for access to relevant data to protect your Personal Information.

6.3 We will send you messages about information security in the “Wallet Guide” column and update articles concerning the use of wallets and information protection in the “Wallet Guide” column on imToken for your reference.

Protection for the Minors

The following special provisions apply to minors who are under the age of 18 years old:

7.1 The minors shall not use imToken without the guidance from their parents or guardians.

7.2 The parents and guardians of the minors shall provide guidance to the minors on using imToken after they read this Policy, imToken Terms of Service and other relevant rules.

7.3 imToken will ensure the confidentiality and security of the minors’ Personal Information in accordance with national laws and regulations.

Disclaimer

8.1 After you link to the third-party-developed DApps from imToken, the privacy policies of the third-party-developed DApps will apply. The collection and use of your Personal Information by the third-party-developed DApps will be controlled neither by IMT, nor by this Policy.

8.2 You shall carefully select and use the third-party-developed DApps and protect your Personal Information. IMT shall not be held liable for the privacy protection obligation of any third-party-developed DApps.

8.3 You acknowledge and accept that, to the maximum extent permitted by applicable law, IMT will adopt measures as reasonable as possible to protect your Personal Information under current techniques on an “as is”, “as available” and “with all faults” basis, to avoid the disclosure, tampering or damage of information. since IMT transfers data wirelessly, IMT makes no guarantee on the privacy and security of wireless internet data transferring.

Miscellaneous

9.1 As a company that provides services to you, we will not actively provide your Personal Information to third parties other than the agreement, unless we obtain your consent and inform the other party's identity, contact information, processing purpose, processing method, etc. If there is service demand of processing your personal sensitive information in the future, we will ask your opinions once again, and use it after obtaining your consent.

9.2 If you are a user outside of Singapore, you shall fully understand and conform to the laws, regulations and rules in your jurisdictions which are relevant to use of IMT.

9.3 During your use of IMT services, if you come across any problems related to your Personal Information use, you may contact us through the submission of your feedbacks on imToken.

9.4 You may access this Policy and other service rules of IMT on imToken. We encourage you to check the Terms of Service and Privacy Policy of IMT each time you log into imToken.

This Policy shall become effective on March 1, 2020.

As for any issues not covered in this Policy, you shall comply with the announcements and relevant rules as updated by IMT from time to time.

IM Teams.